Privacy Policy

1. Introduction

Luminar Energy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and contact information
• Company name and business details
• Account credentials and authentication data
• Payment and billing information
• Communication preferences

Usage and Technical Data

• IP address, browser type, and device information
• Platform usage data and interaction patterns
• API calls and integration logs
• Performance and diagnostic data
• Cookies and similar tracking technologies

Energy Market Data

• Trading activities and market positions
• Asset and portfolio information
• Energy production and consumption data
• Market forecasts and optimization parameters

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our platform and services
• Processing transactions and managing your account
• Delivering market insights, analytics, and optimization services
• Communicating with you about services, updates, and support
• Improving our platform functionality and user experience
• Ensuring security and preventing fraud or misuse
• Complying with legal and regulatory requirements
• Analyzing market trends and platform performance

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With Partners: When you use white-label or co-branded services
• Service Providers: Third-party vendors who assist in platform operations
• Market Operators: Energy market entities for trading execution
• Regulatory Compliance: Government authorities as required by law
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• With Your Consent: For any other purpose disclosed to you

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and audits
• Employee training on data protection
• Incident response and breach notification procedures

6. Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Energy trading data may be retained for extended periods to meet regulatory requirements in Nordic and Italian markets.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Objection: Object to processing of your information
• Restriction: Request restriction of processing
• Withdraw Consent: Withdraw consent for data processing

To exercise these rights, please contact us at privacy@luminar.energy

8. Cookies and Tracking Technologies

We use cookies and similar technologies to collect usage information, improve functionality, and analyze platform performance. You can control cookie preferences through your browser settings. Some features may not function properly if cookies are disabled.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses and compliance with GDPR where applicable.

10. Children's Privacy

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or platform notification. The "Last Updated" date indicates when the policy was last revised.

12. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact: